How subscription cancellations, billing, access periods, and refund requests are handled.
CoinVisionAI paid plans are subscription-based. Unless stated otherwise during checkout, subscriptions renew automatically according to the billing interval shown at checkout.
Payment processing is handled by PayPal or another listed payment provider. Their payment terms may also apply.
You may cancel a paid subscription from your account billing controls or through the payment provider where applicable.
After cancellation, paid access generally remains available until the end of the current paid billing period unless otherwise required by law or stated during checkout.
Subscription fees are generally non-refundable once a billing period has started, except where required by law or where we determine, at our discretion, that a refund is appropriate.
If there was a duplicate charge, billing error, or technical issue that prevented meaningful access, contact [email protected] with the account email and payment details.
Free plans do not require payment and therefore have no paid refund. Any limited preview, free access, or promotional access may be changed, restricted, or discontinued.
Team, desk, enterprise, or custom arrangements may have separate written terms. If separate terms apply, those terms control refund and cancellation handling for that plan.
Refund and billing questions can be sent to [email protected].